I visited Emerald Coast Marine one afternoon "just to look". And, well, two weeks later, I bought a boat. This is a first class organization. Customer service is their main focus. Davied Lunsford is by far the best, most accommodating sales rep. I have ever met. As a novice boat owner, Davied had only patients and understanding while guiding me through the purchase process, teaching me how to do everything everybody else already knew about owning and operating a boat. Everyone, Shawn Talpey, Pres., Keri Doscher, VP, Davied Lunsford, sales, Bob Peavler, service dept., and the entire dry dock team, focus on total customer service. I highly recommend you to purchase your next boat at Emerald Coast Marine. ~ James Conley
We couldn't have had a more positive experience. The owner, Shawn, personally delivered our boat and spent several hours with us to make sure we were completely comfortable; being that my husband and I are newer to boating. The time spent was invaluable and we feel like old pros in a months' time. Our financing and paperwork also could not have been easier, especially doing this transaction long distance, Keri even found us an unbeatable insurance rate. We also could not love our new toy more, we owe Emerald Coast Marine for drastically improving our quality of life with what we consider to be the most beautiful boat on the water :) Thank you Shawn, Keri and Emerald Coast Marine!! ~ Jess Simboli
Emerald Coast Marine went above and beyond in my experience. Davied was the sales agent that I was originally connected to and he worked with me start to finish. He was easy going, very accommodating and truly a pleasure to work with. He took the time to answer every question and even contacted the previous owner for answers to questions that he did not know off the top of his head. Keri and Shawn were very helpful with my trade in and Keri made the closing and financing quick and painless. The customer service even continued after the close of the sale, which is rare in today's day and age. The entire operation was top notch and I highly recommend doing business with ECM. ~ Mike P
Just purchased a used Edgewater 245cx from ECM. I live in NY and was of course hesitant to buy a boat unseen. Shawn assured me the boat was one of the cleanest he had seen. But nonetheless i paid a surveyor to take a look. There were a couple issues (basically cosmetic)....when I showed Shawn the report, he didn't hesitate to make it perfect and send pictures during the process. Keri handles the finances and couldn't be any more pleasant to deal with. They are honest, forthcoming and very knowledgeable. The boat arrived...better than i anticipated. I would highly recommend trusting them for a boat purchase. A+ ~ Jen Esposito
We just purchased a 2000 Sea Ray 290 Sundance from Shawn and Keri and can't speak highly enough about the experience. Both of them went overboard to take care of us all the way through the process. I've never had as good a buying experience as they provided. I'd never hesitate to recommend them to my best friend, whether buying or selling.I was also very impressed with their Service Manager, Bob. I asked to have a couple of things done and they were done promptly and for a reasonable price. What really impressed me was when he told me that one of the things I asked about he told me that he could do it but it would be a waste of my money They are the kind of people that we could be good friends with if we lived closer. To top it off, we love our boat. Definitely a win/win for Linda and I. ~ Jerry Montgomery
I am writing this review of Emerald Coast Marine, EMC, (Shawn Talpey and Keri Doscher) in connection with a boat purchase I made which they brokered for the seller. In summary, I cannot stress how much of a positive experience it has been to work with them. Highest integrity, honesty and professionalism that I have come across in connection with any transaction of any kind (boating, real estate, etc) I have ever done.
I found a boat in Destin Florida that they were brokering for a seller. I live in NJ and had considerable anxieties about conducting business over the Internet and on a remote basis. From the very first phone call all the way through transactional steps, sea trial, and follow up support they have been nothing short of astonishing. They were exceptionally engaging and patient in connection with my countless questions. They spent hours with me on the phone, via email and ultimately in person when I flew to Florida for my inspection and sea trial. Truly a remarkable experience.
To be clear I have no business or personal connection with either of them and my review is completely independent and objective. ~Michael O'Neill
We just purchased a 2000 Sea Ray 290 Sundance from Shawn and Keri and can't speak highly enough about the experience. Both of them went overboard to take care of us all the way through the process. I've never had as good a buying experience as they provided. I'd never hesitate to recommend them to my best friend, whether buying or selling.I was also very impressed with their Service Manager, Bob. I asked to have a couple of things done and they were done promptly and for a reasonable price. What really impressed me was when he told me that one of the things I asked about he told me that he could do it but it would be a waste of my money They are the kind of people that we could be good friends with if we lived closer. To top it off, we love our boat. Definitely a win/win for Linda and I. ~Jerry Montgomery
We recently bought a boat from Emerald Coast Marine and can't say enough good things about our experience. Shawn and Keri went over and above to make sure our boat purchase was a delightful one. We don't live close so, they handled everything from getting our boat lettering done to setting up our trailer to transport it. Thanks for everything!!! We will definitely be recommending and doing future business with them. ~Erikka Corbett
Purchased a used Tidewater Adventure center console boat from ECM. The experience was great -- got a good price and they were eager to please. They even added free accessories and free service before the sale. The boat is in great shape and they only sell high quality boats. Everything is handled by them including coordination with banks and registration of boat and trailer. I have not been disappointed in any way and highly recommend you check them out if you're looking for a boat. ~Josh Lentz
The service here is the best I've ever experienced. They literally took care of everything for me. Extremely informative as well. Could not be more satisfied. Will be a customer for life. ~Jason Leach
Purchasing a boat from E.C.M. was a breeze. My experience with ECM started online and went to phone calls all of which were answered and or returned in a timely manner. Both Keri and Shawn always seemed to be eager to help with any questions I had. Which I had plenty of due to living in southeast Texas and not being on site to view the boat. All questions or concerns were dealt with immediately and everything that was represented was the truth. I couldn't be happier with my purchase. Smooth sailing and tight lines! ~Don Yentzen
On July 30th I bought a 2017 170CC Edgewater. I live in north AL. I discovered ECM while searching for Edgewater boats. My sales person was/is Shawn Talpey. We discussed a number of boats, and after several calls and e-mails I decided to make the trip to EMC. Everything that Shawn described about the 170CC was completely accurate. Within Â½ hour I made the decision to buy the boat. I couldn't be happier with the purchase. I want to personally thank and highly recommend Shawn Talpey(Sales), Keri Doscher(Finance), and Bob Peavler (Service). I had an outstanding experience and will recommend ECM to anyone I know who's looking for a boat. I was treated with the highest level of professionalism and respect. ~Cole Bedell
It was an absolute pleasure working with these guys, we had a few hiccups with financing and they were incredibly understanding and patient. Very responsive and top notch customer service, we'll definitely be going back. ~Danielle Ream
It was a pleasure to work with Keri when we were trying to sell our boat. Everything was handled professionally and all correspondence was handled in a timely manner. I would definitely work with Emerald Coast in the future. ~Pat Marks